Accessibility statement.

We aim for WCAG 2.1 AA on this website. We test as we ship and we're happy to fix what we miss — let us know.

What we already do

• Skip-to-content link, semantic landmarks, focus-visible rings on every interactive element.
• Animations respect prefers-reduced-motion at both the CSS and JS layers.
• All form fields are labeled and link to inline errors via aria-describedby.
• Live regions on status updates and copy buttons.
• All meaningful images have alt text; decorative images are marked aria-hidden.
• Touch targets meet the 44 × 44 px minimum.
• Page contrast pairs are tested at WCAG AA on default theme combinations.

Service accessibility

• Wheelchair-accessible entrance to our shop at 1126 Castlefield Ave, Unit 4, Toronto, ON M6B 1E8.
• Mobility-friendly visit options: we can call ahead 30 min, work around in-home accessibility needs, and complete the visit upstairs if a basement is inaccessible.
• Phone visits available where possible — we'll diagnose by video call to spare you a visit.
• Polish-language service available on request.

What you can ask us to fix

If anything on this site isn't accessible to you — content, controls, copy, contrast, or anything else — please email hello@equinox-hvac.com or call (416) 901-2050. We'll either fix it within 30 days or explain why we can't.

Feedback channel

Daniel B. (the founder) personally reads accessibility feedback. Email hello@equinox-hvac.com with the subject "accessibility" and you'll get a real reply.