Skip to content
Equinox
Contact

The phone is the fastest path. It always has been.

Real human answers, no robo-attendant. If we don't pick up, we call back within 30 minutes during business hours.

Phone reply
Within 30 min
Email reply
1 business day
Service area
Toronto + 5
Languages
English, Polish
Technician explaining a new system to a homeowner.
Reach us directly

We answer the phone. Same dispatcher every time, who'll remember your address.

  • Office

    (416) 901-2050

    Mon–Fri 07:30 – 19:00 · Sat 08:00 – 17:00

  • Emergency · 24/7

    (416) 901-7242

    No-heat or no-cool. Real human answers.

  • Email

    hello@equinox-hvac.com

    One-business-day reply window.

  • Shop & dispatch

    1126 Castlefield Ave, Unit 4, Toronto, ON M6B 1E8

  • Hours

    • Mon – Fri · 07:30 – 19:00
    • Saturday · 08:00 – 17:00
    • Sunday · Emergency only

Or send a longer note.

For anything that isn't an emergency. Use this form for service questions, quotes, partnerships, press, or just to say hi.

We reply within one business day. Real human, in Toronto, no chat-bot.

Ready when you are

Ready to start?

Book a free in-home visit. Or just call us first — we don't gatekeep.

Service van arriving at a Toronto driveway.