Skip to content
Equinox
Buying notes / Buying guide

Before the energy advisor arrives

Use the assessment to understand the house and prepare the access and questions it needs.

Author
Equinox Journal
Role
Editorial team
Published
October 20, 2026
Reading time
2 min
Two home-improvement proposals beside a notebook, pencil and calculator on a kitchen table.

An energy evaluation can help connect several household complaints: a drafty chair, a cold upstairs room and equipment that seems to work harder than expected. It is most useful when the advisor can inspect the relevant parts of the house and understand your plans.

Book through a registered service organization and confirm what the visit includes, its cost and any program sequence that applies before starting improvements.

Follow the service organization's checklist

Source: Natural Resources Canada: preparing for an EnerGuide evaluation

Natural Resources Canada's EnerGuide preparation guidance describes an evaluation by a registered energy advisor. The provider will explain the conditions needed for the visit and access to equipment and building areas.

Tell the organization about wood-burning appliances, unusual building conditions and any access restrictions in advance. Follow its instructions for preparing fireplaces and other appliances for the blower-door test, including safe handling of cold ashes where directed.

Clear requested access without disturbing suspect materials or entering unsafe spaces. If an area cannot be reached safely, discuss that before the appointment.

Describe the house you want to improve

Gather available renovation records, insulation information and equipment details. Note comfort problems by room and season, and explain planned work such as windows, an addition or a heat pump.

Ask which improvements should happen first and how they may affect later equipment sizing. Request an explanation of the report's assumptions and recommendations.

An energy evaluation and an HVAC design calculation serve related but different purposes. Confirm what additional sizing or distribution assessment is needed for a specific equipment proposal.

Keep the report with your project records and use it when requesting quotes. If a rebate program requires before-and-after evaluations, follow that program's exact timing rather than assuming any previous visit qualifies.

Good preparation gives the advisor more useful access and gives you a report you can use to plan the next job.

Dispatch notes, minus the fluff.

One useful home-comfort note. No campaigns. No coupon theatre.

Ready when you are

Still not comfortable? Stop guessing.

Call dispatch. We'll tell you what to check, what to ignore, and when it needs a truck.

Technician explaining a system to a homeowner.
Book a visit Call